Compare Zen Internet Broadband Deals
Introducing Zen Internet Broadband! The award-winning broadband provider delivers reliable fibre broadband speeds throughout the UK.
See the latest offers from Zen Internet Broadband! Simply enter your postcode to find out if these deals are available in your area.
Featured Broadband Deals
BT
150
£50 Reward Card
£29.99
Per Month
Full Fibre 100
Download Speed 150 Mbps
Unlimited Downloads
24 Month Contract
Zen
106
Which? Recommended
£28.00
Per Month
Full Fibre 100 CityFibre
Download Speed 106 Mbps
Unlimited Downloads
18 Month Contract
NOW Broadband
63
Fantastic Value
£24.00
Per Month
Super Fibre
Download Speed 63 Mbps
Unlimited Downloads
12 Month Contract
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Why Choose Zen Internet?
Choosing the right broadband provider is a decision that impacts daily life, from work to entertainment. Zen has emerged as a preferred choice for many, offering a blend of speed, reliability, and customer-centric services. But what sets Zen apart from the competition? Here’s a closer look at why Zen Internet might be the right choice for your broadband needs.
- Price Stability: No price hikes during the contract.
- Eco-Friendly: Planting 10 trees for every new Full Fibre customer.
- High Speeds: Offering up to 900Mbps with Full Fibre.
- Customer Service: Recognized with a “green” Trustpilot score.
Zen Internet Fibre Broadband Deals
In the ever-expanding world of internet connectivity, Zen stands out as a provider committed to delivering quality and speed. Offering a range of Fibre Broadband Deals, Zen caters to various needs, whether it’s for casual browsing, streaming, or high-demand online activities.
With options like Unlimited Fibre 1 and Unlimited Fibre 2, Zen ensures that every user can find a package that fits their lifestyle and budget. Explore the details of Zen Internet’s Fibre Broadband Deals and discover why they are a preferred choice for many UK households.
Unlimited Fibre 1
- Average Download Speed: 31Mbps
- Upload Speed: Up to 6Mbps
- Unlimited Usage: No data caps or restrictions
- Price Guarantee: Fixed price for the life of the contract
- Customer Support: Access to UK-based customer service
Unlimited Fibre 2
- Average Download Speed: 67Mbps
- Upload Speed: Up to 18Mbps
- Unlimited Usage: Ideal for heavy internet users
- Price Guarantee: No unexpected price hikes
- Customer Support: Dedicated support team
Zen Internet Full Fibre Broadband Deals
In the pursuit of seamless connectivity and lightning-fast internet speeds, Zen’s Full Fibre Broadband Deals offer a cutting-edge solution through the OpenReach Network.
Designed to meet the demands of modern digital life, these packages provide unparalleled speed and reliability. From Full Fibre 100 to the ultra-fast Full Fibre 900, Zen’s Full Fibre options cater to diverse needs, ensuring that every user experiences the internet at its best. Explore the details to find the perfect fit for your online world.
Full Fibre 100
- Average Download Speed: 106Mbps
- Average Upload Speed: 18Mbps
- Unlimited Usage: Suitable for streaming and gaming
- Price Guarantee: No price hikes during the contract
Full Fibre 300
- Average Download Speed: 300Mbps
- Average Upload Speed: 47Mbps
- Unlimited Usage: Ideal for larger households and heavy internet usage
- Price Guarantee: Fixed price for the life of the contract
Full Fibre 500
- Average Download Speed: 500Mbps
- Average Upload Speed: 70Mbps
- Unlimited Usage: Perfect for simultaneous streaming, gaming, and downloading
- Price Guarantee: No unexpected price hikes
Full Fibre 900
- Average Download Speed: 900Mbps
- Average Upload Speed: 100Mbps
- Unlimited Usage: Ultimate speed for demanding internet activities
- Price Guarantee: Fixed price for the life of the contract
Zen Internet CityFibre Broadband Deals
As the digital landscape continues to evolve, Zen stays ahead of the curve with its CityFibre Broadband Deals. Offering a new generation of internet connectivity, these packages leverage CityFibre’s extensive full fibre network to deliver ultra-fast speeds and reliable service.
From City Fibre 100 to the top-tier City Fibre 900, Zen provides a range of options to meet diverse needs. Discover the benefits of Zen’s CityFibre Broadband Deals and find the perfect match for your digital lifestyle.
City Fibre 100
- Average Download Speed: 106Mbps
- Average Upload Speed: 100Mbps
- Unlimited Usage: Suitable for standard internet activities
- Price Guarantee: No price hikes during the contract
City Fibre 300
- Average Download Speed: 300Mbps
- Average Upload Speed: 300Mbps
- Unlimited Usage: Ideal for streaming and online gaming
- Price Guarantee: Fixed price for the life of the contract
City Fibre 500
- Average Download Speed: 500Mbps
- Average Upload Speed: 500Mbps
- Unlimited Usage: Perfect for heavy internet users
- Price Guarantee: No unexpected price hikes
City Fibre 900
- Average Download Speed: 900Mbps
- Average Upload Speed: 900Mbps
- Unlimited Usage: Ultimate speed for demanding internet activities
- Price Guarantee: Fixed price for the life of the contract
Does Zen Internet Offer Call Packages?
Yes, Zen offers a variety of call packages to suit different needs. You can choose from a selection of line rental and bundle options to build your ideal landline phone package. Zen’s offerings include:
- Line Rental: A standard cost-effective landline option at £16.99/month, with UK-based support and free & easy switching.
- Line Rental Plus: Unlimited anytime minutes to 01, 02, and 03 numbers for an additional £6.51/month.
- Calls to Mobiles: Choose from a range of minute bundles for calling mobiles, starting from £6.00/month.
- International Calls: Save money on international calls with packages starting from £7.20/month.
Zen also offers a range of useful call features as standard in their line rental call package, such as last number called, number withheld, ex-directory, and call identity, all for free. Optional extras like call waiting & diversion, call screening, call barring, and 1571 Answerphone are available for a nominal monthly fee.
If you’re looking to combine phone and broadband, Zen offers bundled deals that not only simplify your life but often work out cheaper. Whether you need international calls to connect with family abroad or calls to mobiles to chat with friends, Zen has a phone line package that works for you.
Switching your phone line takes 10 working days, and Zen manages the entire process, including contacting your existing provider. If you need a new phone line installed, the connection time is usually around two weeks.
With per-second billing, low-cost setup fees, and a range of great value add-ons, Zen Internet’s call packages provide flexibility and affordability.
Zen Internet Broadband Only
Zen offers broadband-only deals that offer high-speed internet without the inclusion of call packages, suitable for those who rely on mobile phones or online calling services.
Compare the Best Zen Internet Broadband Deals
Compare Zen’s deals with other providers like BT ,NOW, Plusnet, Sky, TalkTalk, Three, Virgin Media, and Vodafone. Zen Internet’s competitive pricing, speed options, and customer service make it a strong contender in the broadband market. Explore more options and find the best deal for you on our broadband comparison page.
How Do I Switch to Zen Internet?
Zen Internet manages the entire process, including contacting your existing provider, making the transition smooth and convenient for customers moving between the Openreach and Cityfibre networks. Please note, this is only if your moving within a network i.e. TalkTalk to Zen (both on Openreach).
How to Choose the Best Zen Internet Broadband Deal for You
Check Availability
Zen Internet provides various broadband packages across the UK. Check if the package you want is available in your location. Zen use both OpenReach and CityFibre so they have wide-reaching coverage all over the UK.
To check the availability of Zen Internet's broadband packages in your area, simply input your postcode into our comparison table
Average Download Speed
Average Download Speed is a critical factor to consider when selecting a Zen broadband package. The speed of your internet connection affects everything from streaming and gaming to browsing and downloading files.
Zen Internet's Full Fibre 100 CityFibre package offers an average speed of 106 Mbps.
This makes it a great choice for households with multiple devices or those who use the internet heavily. When selecting a Zen Internet broadband package, consider your internet usage. Determine the speed you need for your activities.
Monthly Price
Consider your budget when choosing a package. Zen Internet offers a range of packages at different price points, so decide on a budget and find a package that fits within your means.
Feel free to reach out to us via our live chat service if you require help choosing.
Customer Support
Choosing an internet provider such as Zen Internet goes beyond just speed and cost. Quality of service is also essential for a seamless online experience. For three consecutive years, Zen Internet has been voted as a recommended provider by Which? demonstrating their commitment to providing excellent service and support to their customers.
With UK customer support and a Price Promise guarantee, Zen Internet offers award-winning service and competitive prices. Service and aftercare are crucial factors to consider when choosing your broadband provider.
How Good is Zen Internet Customer Service?
Zen Internet’s commitment to customer satisfaction is evident in its service offerings and customer support. In the latest customer satisfaction survey conducted by Which?, Zen Internet was rated for various factors such as speed, reliability, ease of setup, value for money, ease of contacting, technical support, and overall customer score.
The survey results reveal that Zen Internet’s customers appreciate the provider’s speed, reliability, and technical support. Notably, Zen Internet has been recognized as a “Which? Recommended Provider” for 2023, reflecting its commitment to quality and customer satisfaction.
Here’s a breakdown of how Zen Internet performed in key areas:
- Speed: Offering a wide range of packages with speeds ranging from 10Mbps to 900Mbps.
- Reliability: Providing consistent and dependable service across its standard ADSL and fibre options.
- Customer Service & Technical Support: Praised for ease of contacting and responsive technical support.
- Value for Money: Competitive pricing with a promise to keep the tariff the same for the duration of the contract.
Zen Internet’s focus on customer needs, transparent pricing, and innovative solutions like “Zen EveryRoom” to improve Wi-Fi signal strength make it a standout choice. The provider’s recognition by Which? further solidifies its reputation as a trusted and customer-friendly broadband provider.
If you’re considering a switch or looking for a new broadband provider, Zen Internet’s award-winning customer service and comprehensive offerings make it a compelling option. Explore Zen Internet’s broadband packages to find the one that fits your needs best.
How Good is Zen Internet's Router?
Zen Internet offers its customers the FRITZ!Box 7530 router, a powerful and feature-rich device that enhances the overall broadband experience. Here’s a detailed look at what makes this router stand out:
1. High-Speed Connectivity
The FRITZ!Box 7530 router supports high-speed internet, ensuring that users can enjoy seamless browsing, streaming, and gaming. With its dual-band Wi-Fi, it provides stable connections on both 2.4 GHz and 5 GHz bands.
2. Integrated DECT Base Station
The router comes with an integrated DECT base station, allowing users to connect their cordless phones directly to the router. This feature simplifies the setup and ensures clear voice quality during calls.
3. Guest Access and Parental Controls
Zen’s router offers a guest access feature, enabling visitors to connect to the internet without accessing the home network. Additionally, the parental controls allow parents to manage internet access for their children, ensuring a safe online environment.
4. Eco Mode and Energy Efficiency
The FRITZ!Box 7530 is designed with energy efficiency in mind. Its eco mode automatically reduces power consumption when the connected devices are not in use, contributing to a greener environment.
5. Easy Setup and Management
Setting up the router is a breeze with the easy-to-follow instructions provided by Zen. Users can also manage their router settings through a user-friendly interface, making it convenient to customise the network according to their needs.
6. Free with Zen’s Broadband Packages
The router comes free with Zen’s broadband packages, adding value to their offerings. Its robust features and reliable performance make it a great choice for both home and business users.
Zen Internet’s commitment to quality and customer satisfaction is reflected in the FRITZ!Box 7530 router. Its advanced features, ease of use, and energy efficiency make it a valuable addition to any broadband package. For more details about the router and how to get it with Zen’s broadband packages
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Zen Internet Frequently Asked Questions
Is Zen Internet available in my area?
Zen’s availability varies by location, but thanks to its utilization of both the OpenReach and CityFibre networks, Zen can offer packages extensively throughout the UK. To check the availability in your area, simply input your address into our postcode lookup tool.
Who owns Zen broadband?
Zen Internet is an Internet service provider (ISP) based in Rochdale, England. It was founded in 1995 by Richard Tang, who is currently the Founder and Chairman of the company.
How good is Zen broadband?
Zen internet has won multiple awards. Some of the positive aspects of Zen broadband are its excellent customer service, reliable speeds and network, static IP address and lifetime price guarantee.
However, some of the negative aspects are its more expensive pricing compared to other providers and lack of extras such as TV or mobile bundles.
In 2023, Zen received the exclusive recognition of being the only broadband provider recommended by Which?.
How much is Zen broadband?
Depending on the speed range, packages are available from £28 to £55 per month. For the most up-to-date pricing, refer to our comparison table.
Do you get phone calls with Zen broadband?
Yes, you can get phone calls with Zen broadband. Zen Internet offers a range of phone packages and bundles to suit your needs. You can choose from:
Line rental – a standard landline option with pay as you go calls and some useful features included, such as caller ID and last number called.
Line Rental Plus – unlimited anytime calls to 01, 02 and 03 landline numbers, plus a £10 per month allowance for 0845 numbers.
Calls to mobiles – choose from 250 mins, 500 mins or 2000 mins of calls to UK mobile numbers per month.
International calls – choose from 250 mins, 500 mins or 2000 mins of calls to international destinations per month.
Alternatively, you can opt for Digital Voice, a new home phone service that uses your internet connection instead of a phone line.
This service costs £6 per month and includes 1,000 minutes of calls to UK landlines or mobiles, as well as features such as voicemail, call waiting, call diversion, call barring and blacklisting.
You can use your existing telephone handset with your Fritz!Box router to make and receive Digital Voice calls.
What network does Zen Internet operate on?
Zen Internet operates on the Openreach network, which covers approximately 97% of households in the UK.
What is the setup time for Zen Internet broadband?
Setup time for Zen Internet broadband can vary. It depends on the package and service you select. Generally, installation takes 14 days. This time frame begins when you place your order.
How does Zen Internet compare to Virgin?
Comparing Zen Internet and Virgin broadband services depends on your location and your specific needs. While both providers offer high-quality services, Zen Internet has been recognized as a recommended provider by Which? for the past three years, and their customer service is highly regarded. On the other hand, Virgin may have a wider range of package options, including TV and mobile services.
It’s important to consider your personal requirements and conduct thorough research before making a decision.
Is Zen Internet's pricing considered expensive?
Whether Zen Internet is considered expensive or not depends on your budget and your specific needs. While their pricing may be slightly higher than some other providers, they offer a premium service and have been recognized as a recommended provider by Which? for the past three years.
Additionally, Zen Internet offers a price promise of no in-contract price rises and free installation, which may help offset the initial cost. Ultimately, it’s important to compare pricing and services from different providers to make an informed decision.
Is Zen Internet a suitable provider for gaming?
Zen Internet can be a good choice for gaming, as their broadband packages are known for offering fast and reliable speeds. Their Full Fibre packages, which utilize the Openreach network and CityFibre network, can provide an average speed of up to 106Mbps, which is suitable for online gaming.
Additionally, Zen Internet has been recognized for its customer service, which can be important in ensuring a smooth and hassle-free gaming experience.
Does Zen Internet utilize CityFibre's network for its services?
Yes, Zen Internet offers Full Fibre packages through CityFibre, which provide fast and reliable speeds. CityFibre is a fibre-optic infrastructure company that Zen Internet uses to deliver its broadband services in certain areas. Customers can use Zen Internet’s website to check whether CityFibre is available in their area and to compare different packages.
