Zen
Full Fibre 100
£28.00a month
No mid contract price rises
164Mavg speed
24mcontract
£0.00set-up
Effective Monthly Cost£28.00
More details about Full Fibre 100Zen broadband
Zen broadband deals
Compare every Zen broadband deal in one place, speeds up to 2.3Gbps, contracts from 18-month. Check what's available at your postcode.
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Effective Monthly Cost
Every deal ranked on its average monthly price over the contract.
No paid placements
Providers can't pay for a higher spot.
Compare 3 side by side
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2 trees planted per switch
With our partner Ecologi.
Best Environmentally-Focused Comparison Platform 2026, SME News IT AwardsCheapest Zen broadband deals
Zen
Full Fibre 100 CityFibre
£28.00a month
No mid contract price rises
155Mavg speed
24mcontract
£0.00set-up
Effective Monthly Cost£28.00
More details about Full Fibre 100 CityFibreZen
Full Fibre 100
£28.00a month
No mid contract price rises
101Mavg speed
24mcontract
£0.00set-up
Effective Monthly Cost£28.00
More details about Full Fibre 100Fastest Zen broadband deals
Zen
Full Fibre Max
Offer ends 30 Sept
£45.00a month
No mid contract price rises
2.3Gavg speed
24mcontract
£0.00set-up
Effective Monthly Cost£45.00
More details about Full Fibre MaxZen
Full Fibre Max CityFibre
Offer ends 30 Sept
£45.00a month
No mid contract price rises
2Gavg speed
24mcontract
£0.00set-up
Effective Monthly Cost£45.00
More details about Full Fibre Max CityFibreZen
Full Fibre Max
Offer ends 30 Sept
£45.00a month
No mid contract price rises
1.6Gavg speed
24mcontract
£15.00set-up
Effective Monthly Cost£45.63
More details about Full Fibre MaxAverage speed is the download speed at least half of customers get at peak time (8pm to 10pm). We earn a commission from the provider when you switch through our links, at no extra cost to you. Commission never affects how deals are ranked.
Deals shown are sampled across UK postcodes to surface the widest mix. Use our postcode checker to see exact pricing and availability at your home.
4 networks
Network
FTTP/FTTC
Openreach + 3 more
Top speed
2.3Gbps
Prices from
£28.00p/m
Min contract
18months
Customer rating
4.3/ 5
18.4k reviews
Customer rating sourced from Trustpilot. Checked 11 September 2026.
Why choose Zen?
Four wholesale networks
Zen aggregates Openreach, CityFibre, Freedom Fibre and Trooli. This gives them a significantly wider geographic reach than providers relying on just one or two networks.
Flat pricing promise
Zen guarantees no mid-contract price rises on their current deals. The price you sign up for stays exactly the same for the full 18 months.
Shorter 18-month contracts
Most major internet service providers lock you in for 24 months. Zen uses 18-month terms as standard across its product range.
Strong customer ratings
Zen pairs a 4.3 Trustpilot score with Which? Recommended Provider status for 2026. Few internet service providers hold both markers of quality.
Automatic compensation scheme
Zen is a member of the Ofcom Automatic Compensation Scheme. They will automatically credit your account for missed appointments or delayed installations, backed by UK-based support.
Zen Internet is the oldest independent internet service provider in the UK. Richard Tang founded the Rochdale-based company in 1995, and he remains chief executive today. It is now the largest independent telecoms provider in the country and holds B Corp certification, employing over 600 people. In May 2025, Zen launched The Fibre Hub. This move turned them into an altnet aggregator, pulling Openreach, CityFibre, Trooli and Freedom Fibre into a single product range.
This four-network reach is rare. Most multi-network resellers only sit on Openreach plus one alternative network. Zen competes firmly on service quality rather than price. They hold Which? Recommended Provider status for 2026 and have a 4.3 out of 5 Trustpilot rating from 18,408 reviews. You also get an 18-month contract as standard, which is noticeably shorter than the 24-month default at most major providers. Zen commits to flat pricing for the full term.
Where you can get Zen and the speeds available to you depend entirely on which of those four wholesale networks reaches your street. Because they aggregate Openreach, CityFibre, Freedom Fibre and Trooli, their coverage footprint is wide. The core product range stays the same across all four networks. A postcode check will confirm if your address is covered by any of their partners and show the exact speeds you can order.
Zen package types
Full Fibre 100
Suits 2-3 person households doing HD streaming and working from home. Available on Openreach with a slight speed bump on the CityFibre version where that network reaches your postcode.
Full Fibre 500
This tier fits households of four or more running multiple streams and gaming sessions at the same time. It also gives plenty of headroom for large game downloads. Modern AAA titles routinely top 100GB and finish far faster on a 500Mbps line than on entry-level fibre.
Full Fibre Max
This multi-gigabit option is built for content creators uploading large files, smart homes with many connected devices, or home offices using cloud collaboration tools. Wired connections to primary devices like desktops and gaming PCs see the full benefit, while typical Wi-Fi devices may not saturate the connection.
Zen sits squarely in the mid-range bracket. The entry-level Full Fibre 100 package currently starts at £28.00 a month for 164Mbps. This makes it more expensive than the entry tiers from budget rivals, but Zen includes free installation and does not charge any setup fees. Their deals are online-only, with no reliance on upfront incentives. You won’t find any gift cards, reward cards or introductory half-price discounts here.
The main trade-off for that higher entry price is the contract structure. All Zen deals run on an 24-month minimum term. Crucially, Zen promises no mid-contract price rises. The monthly price you agree to on day one is exactly what you pay for the full 18 months. They don’t apply the fixed annual increases common at many major internet service providers.
Zen pros and cons
Pros
- Named a Which? Recommended Provider for 2026, backing up a Trustpilot rating of 4.3 that holds up well against the biggest UK providers
- No mid-contract price rises, so the monthly cost you agree to is the monthly cost you pay throughout
- Contracts run for 18 months rather than the usual 24, so you are not tied in as long
- Taps into Openreach, CityFibre, Freedom Fibre and Trooli, giving you more network options than almost any other provider
- Speeds go up to 2.3Gbps on supported networks, which puts Zen among the fastest residential providers in the country
Cons
- Monthly prices start a bit higher than budget rivals for comparable speeds, so you are paying more for the service quality
- No gift cards or sign up incentives are typically offered, which means the value is in the product rather than upfront sweeteners
- The fastest speeds depend on which network covers your address, so not every package will be available everywhere
How Zen compares
Zen vs BT. Zen reaches up to 2.3Gbps compared to BT’s 900Mbps top speed. Zen sets a higher entry price but provides full fibre at that tier, whereas BT starts on older fibre-to-the-cabinet technology. BT applies fixed mid-contract price rises and offers reward cards, while Zen gives you a shorter contract with flat pricing and no incentives.
Zen vs Plusnet. Plusnet is cheaper than Zen at every comparable speed tier. Zen offers a faster maximum speed and an 18-month contract, compared to the 24-month minimum at Plusnet. Plusnet applies fixed mid-contract price rises to its deals, whereas Zen guarantees a flat price for your entire contract.
Zen vs Hyperoptic. Zen reaches up to 2.3Gbps and operates across four wholesale networks, giving it far wider availability than Hyperoptic, which runs only on its own network in selected buildings and tops out at around 900Mbps. Hyperoptic offers flexible rolling monthly contracts, whereas Zen asks for an 18-month term but guarantees a flat price for its full duration.
Eco impact
Switch to Zen and plant trees
Every successful switch through Switchity plants two trees through our verified reforestation partner, Ecologi. A mature tree takes up about 22 kg of CO₂ a year, according to the European Environment Agency. Once grown, the 450 trees our switchers have funded could absorb around 9,900 kg of CO₂ a year.
450 / 1000 trees45% to goal
2
Trees per switch
9,900 kg
CO₂ a year, once grown
£19,000+
Customer savings
Savings estimated for broadband switches, from the typical bill our exit-fee calculator users report against comparable deals on our panel.
Zen broadband — common questions
Zen holds Which? Recommended Provider status for 2026 and a 4.3 out of 5 Trustpilot rating from 18,408 reviews. They offer UK-based support and belong to the Ofcom Automatic Compensation Scheme. They are too small to appear in the official Ofcom complaints data, which tracks larger providers.
No, Zen guarantees no mid-contract price rises across their current range. The monthly price you agree at sign-up is the exact amount you will pay for the full 18-month term.
Yes, Zen customer support is UK-based, run from their Rochdale headquarters. You can contact their customer service team by calling 01706 902000.
Zen operates across four different wholesale networks: Openreach, CityFibre, Freedom Fibre and Trooli. Your availability and maximum speeds will depend entirely on which of these networks reach your postcode.
Zen offers 18-month contracts across its current deal range. This is noticeably shorter than the 24-month minimum term used by most major internet service providers.
Zen competes on service quality rather than price. You pay a higher entry rate but gain a shorter 18-month contract, flat pricing with no mid-contract rises, and highly rated customer support.
No, Zen does not offer upfront incentives like reward cards or introductory discounts. They place their value in the core product and their flat pricing structure.
Not necessarily. The top speeds you can order depend on which specific network covers your address. You need to check your postcode to see exactly what speeds reach your home.
Our community impact
Every switch through Switchity supports reforestation and saves our community money on their broadband.
450
Trees grown together
£19,000
Saved by community
£105
Typical yearly saving
550
Trees to go to goal
Savings are estimates: the typical bill our exit-fee calculator users report against comparable deals on our panel, applied per confirmed broadband switch. Ofcom finds in-contract broadband customers pay £7 to £9 a month less than out-of-contract customers (February 2026). How we work this out
Written by Claudia Constantin, Co-Founder & Managing EditorPublished · Updated
Pricing and availability for Zen are based on Switchity's real-time analysis of active deals from our supplier panel. Enter your postcode to see what Zen can deliver at your address.
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